NYC Police Department Dumps 36,000 Microsoft Phones in favor of iPhones

Microsoft

Microsoft

The New You City Police Department now has egg on face after admitting that purchasing 36,000 Microsoft-Nokia Phone smartphones, which have completely failed to meet the department’s needs. This disaster was completely predictable and to be perfectly honest it completely befuddles me that a profession IT person would be so naive to think that Microsoft or Nokia could even attempt to satisfy this mission.

Microsoft has failed three times to deliver a working smartphone to market, each time the inferior product has to be shamefully removed from market yet Microsoft had the audacity to try again, despite the obviousness that Microsoft just does not have any experience in the smartphone arena and has proven to be a complete failure two times before this fiasco.

“The NYPD has to scrap the 36,000 smartphones it gave cops over the past two years because they’re already obsolete and can’t be upgraded, The Post has learned,” Tina Moore reports for The NY Post. “The city bought Microsoft-based Nokia smartphones as part of a $160 million NYPD Mobility Initiative that Mayor Bill de Blasio touted as ‘a huge step into the 21st century.’”

iPhones to the rescue

“But just months after the last phone was handed out, officials plan to begin replacing them all with brand-new iPhones by the end of the year, sources said,” Moore reports. “The move follows Microsoft’s recent decision to stop supporting the operating system that runs the NYPD’s devices and nearly a dozen custom-engineered apps.”

Picking a Scapegoat

“Law enforcement sources blamed the boondoggle on NYPD Deputy Commissioner for Information Technology Jessica Tisch, with one saying, ‘She drove the whole process,’” Moore reports. “‘Nobody purchases 36,000 phones based on the judgment of one person,’ a source said. ‘I don’t care if you’re Jesus f- -king Christ, you get a panel of experts.’”

After the fact is no fact

“Technology experts had long questioned the NYPD’s decision to choose Microsoft-based phones,” Moore reports. “CNET, the popular site for tech news and reviews, also expressed dismay at the NYPD’s choice. ‘You read that right. Life and death situations rely on outdated phones running Microsoft’s Windows Phone software,’ read an October report, which was posted with the headline, ‘This is NYPD’s official crime-fighting phone.’”

Microsoft abandons mobile users yet again

“The NYPD bought two models of Nokia phones: the Lumia 830, first released in October 2014, and the Lumia 640XL, which was rolled out in March 2015,” Moore reports. “Both of the NYPD phones — and their Microsoft-engineered apps — run on the Windows 8.1 operating system, which the company announced it would no longer support after July 11.”

NYPD Commissioner Bill Bratton caves in then deflects blame

“Sources said Tisch, whose late grandfather co-founded the Loews Corp. conglomerate, insisted on Microsoft-based phones in part because the NYPD was already using Microsoft software to run the video surveillance program at its Lower Manhattan Security Initiative Command Center,” Moore reports. “‘She was in charge. It was her project, no question about that,’ a source said. Even then-NYPD Commissioner Bill Bratton acknowledged Tisch’s role in the decision-making process when officials announced the smartphone plan in October 2014. ‘She’s a terror if she doesn’t get her way, so I usually let her get her way,’ Bratton had joked. ‘So she’s certainly getting her way with this technology.’”

Market Share does not matter

“The NYPD’s decision to go with Microsoft’s mobile operating system seems to confound more than a few, since Windows Phone’s 2.3 percent US market share is anemic when compared to Android’s 65.2 percent and iOS’s 30.9 percent,” read an article published on the tech news site Digital Trends in October.

Market share does not actually matter, that thinking is so very 18th century, we are now in the 21st century and know how to do technology in a professional way. Step one is to determine need, step two is to identify which solutions satisfy that need, step three is to eliminate solutions that have poor security, step four is to eliminate solutions that have poor support and step five is to eliminate solutions that have a poor track record.

Had I been in charge of that project (and I have successfully managed many Silicon Valley and Fortune 100 projects) I would have eliminated Microsoft on failing on three of those five requirements and being poor at the other two.

Low end IT managers, or people that are underperformers,tend to buy Microsoft because its such a bog company that its easy to just blame Microsoft for any shortcomings that may arise. That thinking goes back to when tech management would always buy IBM products, regardless of fit, cost or performance because “No One Gets Bored For Buying IBM”. This is a real saying I Silicon Valley that has destroyed more projects than it has rescued yet its very true that executive management has always been so shortsighted that they never held IT management responsible for their IBM related failures, instead they simply blame it on IBM and then allow their company to suffer the losses. That saying was then expanded to include Cisco and the Microsoft.

It was a bad idea then and its a bad idea now because it negates the entire process of intelligent selection that should be at the core of every project.

A boondoggle is a boondogle

NYPD management has very conveniently circled their wagons to defend again a blame-attack then uniformly point fingers at Jessica Tisch. She certainly has some blame to acknowledge and hopefully she will learn the lesson and stop courting Microsoft, Cisco and Google. Those of us in IT know better than to keep purchasing Microsoft’s inferior technology, it was useful in the Eighties, but is now long past its prime.

Facts are facts

I’m not alone is saying that if you want security and peace of mind that you should just buy a Mac, and but extension and iPhone/iPad if yo ae looking for mobile products.

Apple is the most reputable personal computer company in the world, they have proven themselves to offer the most advanced user experience with the best securer and personal privacy track record that has been documented to be true time after time. Apple’s partnership with IBM is long overdue (IBM should have partnered with Apple back in the seventies, instead of becoming the original source of all the unwarranted hatred against Apple) so the NYPD can now get the most secure smartphones in the world, that last the longest and have the best support, along with IBM’s Enterprise division who will write custom software using Apple’s Swift language that offers much faster and lower cost, high stability and high security apps. This truly is the best of both worlds and the NYPD should put maximum effort into specifying the requirements for their apps to maximize success and security.

Source:

New York Post NYPD needs to replace 36K useless smartphones

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